Job Description
Join our award-winning team at First Federal Bank as a Bank Teller Trainee in Baltimore! We're seeking motivated individuals to launch their finance careers through our comprehensive paid training program. Learn customer service excellence, cash handling, and digital banking operations while contributing to our community-focused mission. No prior banking experience required – we invest in talent and provide clear growth paths to Teller, Personal Banker, and Branch Manager roles. Enjoy competitive benefits, tuition assistance, and a supportive team environment where your development is prioritized. Apply today to start your journey in financial services!
Responsibilities
- Process customer transactions with accuracy and efficiency, including deposits, withdrawals, and transfers
- Deliver exceptional customer service while resolving inquiries and building client relationships
- Balance cash drawers daily and adhere to strict financial compliance protocols
- Cross-sell bank products and services based on customer needs
- Operate digital banking platforms and assist with online/mobile transactions
- Participate in ongoing training to master banking procedures and regulations
- Contribute to branch goals through proactive customer engagement
Qualifications
- High school diploma or equivalent required; college coursework preferred
- Strong mathematical aptitude and attention to detail
- Excellent communication skills and customer service mindset
- Ability to stand for extended periods and handle cash transactions
- Basic proficiency with computers and digital banking tools
- Commitment to ethical conduct and regulatory compliance
- Willingness to work flexible hours including Saturdays
- Positive attitude and eagerness to learn in a fast-paced environment