Job Description
Join our award-winning call center team in Plano, TX and enjoy the stability of weekly pay! We're seeking motivated individuals to deliver exceptional customer support while building rewarding careers. With competitive hourly rates, comprehensive benefits, and a modern downtown location, this is your opportunity to thrive in a dynamic environment. No experience required – we provide full paid training!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (quality, speed, CSAT)
- Collaborate with team leads to improve processes
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent
- Strong communication skills in English
- Ability to multitask in fast-paced settings
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to Plano office
- Pass background check/drug screening