Job Description
Join our award-winning team at Chicago Career Institute! We're seeking motivated Weekend Customer Service Specialists with no prior experience – we provide comprehensive paid training! Enjoy a supportive environment with flexible weekend schedules while building valuable skills for long-term career growth. Our employees receive industry-leading benefits including tuition reimbursement and career advancement opportunities.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat during weekend shifts
- Process transactions and resolve client inquiries efficiently
- Utilize CRM systems to document interactions and maintain accurate records
- Collaborate with weekday teams to ensure seamless service continuity
- Participate in ongoing training sessions to enhance product knowledge
- Contribute to weekend team performance metrics and improvement initiatives
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (college students encouraged to apply)
- Strong communication and problem-solving abilities
- Availability to work weekends (Saturday/Sunday) with flexible hours
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and commitment to exceptional service
- Reliable transportation to downtown Chicago location