Job Description
Are you looking for a job with immediate start opportunities and comprehensive training?
Premier Support Solutions is urgently hiring dedicated individuals to join our night shift team in Indianapolis, Indiana. We are committed to providing paid training for all new hires, ensuring you have the skills and confidence to succeed in a high-growth environment.
As a Night Shift Customer Service Representative, you will play a vital role in maintaining our high standards of client satisfaction. Whether you are an experienced professional or a motivated newcomer, we provide the tools and support you need to thrive.
Why Join Us?
- Paid Training: No prior experience required. We teach you everything you need to know.
- Night Shift Flexibility: Competitive pay for evening and overnight shifts.
- Stable Career Path: Opportunities for advancement within our growing organization.
- Modern Facilities: Work in a state-of-the-art facility in Indianapolis, IN.
Do not miss this chance to kickstart your career. Apply today!
Responsibilities
- Answer inbound and outbound customer calls and emails professionally and efficiently.
- Provide accurate information regarding products, services, and account status.
- Resolve customer complaints and issues with patience and empathy.
- Enter and update customer data accurately into the CRM system.
- Collaborate with team leads to improve service quality and efficiency.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer proficiency and typing skills (30+ WPM).
- Ability to work independently and maintain focus during night shifts.
- Strong verbal communication and active listening skills.
- Reliable transportation is a must.
- Willingness to undergo paid training and background checks.