Job Description
We are currently looking for energetic and motivated individuals to join our team in New York as Entry Level Customer Service Representatives. If you are ready to start a career with a forward-thinking company and do not have prior experience, we want to hear from you. We provide full training and a supportive environment to help you succeed.
As a member of our team, you will play a vital role in connecting with our clients and ensuring they receive the highest level of service. This is a fantastic opportunity for students or anyone looking to enter the workforce.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor.
- Process customer orders, returns, and inquiries via phone and email.
- Maintain a clean and organized workspace.
- Learn and utilize our internal database systems and software.
- Collaborate with team members to meet daily sales and service targets.
- Resolve customer complaints and issues in a timely manner.
- Provide feedback to management on customer trends and needs.
Qualifications
- Must be at least 18 years of age.
- Must be authorized to work in the United States.
- Strong desire to learn and grow within a corporate environment.
- Basic computer skills and typing proficiency.
- Excellent communication skills, both verbal and written.
- Ability to work flexible hours, including weekends and evenings.
- Reliable transportation to the office location.