Job Description
We're urgently seeking a dynamic Front Desk Receptionist to join our award-winning medical team in Plano, TX! As the first point of contact for patients and visitors, you'll create exceptional experiences while managing administrative operations with precision. This full-time role offers competitive compensation, comprehensive benefits, and a supportive environment where your professional growth is prioritized.
At Premier Healthcare Solutions, we value compassion and excellence. If you're a polished professional with exceptional communication skills and a passion for customer service, apply today to become part of our innovative healthcare family!
Responsibilities
- Welcoming patients and visitors with warm professionalism, directing them to appropriate departments
- Managing multi-line phone systems and digital communications with efficiency
- Scheduling appointments and maintaining accurate patient records in EHR systems
- Processing payments, insurance verifications, and handling confidential information
- Coordinating office supplies inventory and maintaining a pristine reception area
- Assisting with patient check-in procedures and resolving inquiries promptly
- Collaborating with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 2 years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems (Epic a plus)
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in fast-paced environments with attention to detail
- Professional appearance and strong organizational abilities
- Basic medical terminology knowledge preferred
- Valid Texas driver's license required