Job Description
Join our dynamic team at Sierra Nevada Wellness Center as a Part-Time Front Desk Receptionist! We're seeking a polished and energetic professional to be the first point of contact for our valued clients. This role offers a flexible schedule (20-25 hours/week) in a vibrant Reno healthcare environment, perfect for students or those seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive atmosphere where your contribution makes a real difference.
Responsibilities
- Warmly greet and check in patients/clients, verifying insurance information and managing appointment schedules
- Handle incoming calls, emails, and digital inquiries with exceptional professionalism
- Maintain organized front desk operations, including filing, supply inventory, and documentation
- Process payments and manage financial transactions using our proprietary software
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Uphold strict HIPAA compliance and confidentiality standards
- Support facility maintenance and ensure reception area presentation exceeds expectations
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service or front desk experience in healthcare setting
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication skills with multilingual abilities a plus
- Strong organizational skills with attention to detail
- Ability to multitask in a fast-paced environment
- Professional appearance and positive demeanor
- Flexible availability including some evenings/weekends