Job Description
Join our dynamic team at Premier Healthcare Solutions as a Front Desk Receptionist! We're seeking a polished professional to be the first point of contact for our esteemed patients and visitors. This full-time role offers competitive compensation, comprehensive benefits, and a supportive work environment in Jacksonville's thriving healthcare sector. If you excel in creating exceptional first impressions and thrive in fast-paced settings, apply today!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Handle multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain accurate electronic health records
- Process insurance verification and collect patient co-pays
- Coordinate office communications (email, mail, interoffice memos)
- Assist with medical records management and filing systems
- Maintain a clean, organized reception area
- Collaborate with clinical staff on patient flow coordination
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 2+ years experience in medical/reception setting
- Proficiency with EHR systems (Epic, Cerner a plus)
- Exceptional customer service and conflict resolution skills
- Strong organizational and multitasking abilities
- Professional appearance and communication style
- Basic knowledge of HIPAA compliance
- Ability to work flexible hours including occasional weekends