Job Description
Join our dynamic team in Jacksonville, FL! We're urgently seeking motivated individuals for our Customer Service Specialist role with comprehensive paid training. No experience required – we provide everything you need to succeed. Enjoy competitive pay, benefits, and a supportive environment. Start your career today with industry leaders committed to your growth!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Document interactions and maintain accurate customer records
- Collaborate with cross-functional teams to resolve complex cases
- Meet/exceed performance metrics for resolution times and satisfaction
- Continuously improve knowledge through ongoing training modules
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to learn new technologies quickly
- Customer-focused mindset with problem-solving aptitude
- Must pass background check and drug screening
- Reliable transportation to our Jacksonville office