Job Description
Join our award-winning team as an entry-level Customer Service Representative! We're urgently hiring in Seattle with comprehensive paid training – no experience required! This is your chance to launch a career in customer support with industry-leading benefits and growth opportunities.
What We Offer:
- 4-week paid training program ($20/hr during training)
- Full benefits package (Day 1 eligibility)
- Tuition reimbursement for career advancement
- Modern downtown Seattle office
- Clear career path to leadership roles
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Meet daily performance metrics (call quality, resolution times)
- Collaborate with support teams on complex cases
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass background check and drug screen
- Strong communication skills (written & verbal)
- Basic computer proficiency (typing 30+ WPM)
- Reliable transportation to downtown Seattle
- Flexible schedule including some evenings/weekends
- Passion for helping others