Job Description
Join our award-winning Memphis hospitality team as a Front Desk Receptionist! We're offering an exclusive $2,500 sign-on bonus for qualified candidates who start before November 30, 2023. As the first point of contact, you'll create memorable guest experiences while handling check-ins, managing reservations, and supporting our concierge team. Enjoy competitive pay, comprehensive benefits, and a vibrant downtown Memphis work environment.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservation systems and room assignments
- Answer multi-line phones and direct inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Assist guests with local recommendations and services
- Maintain a clean and organized reception area
Qualifications
- Minimum 1 year customer service or hospitality experience
- Proficient in reservation software (Opera, Fidelio, or similar)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent required
- Basic computer literacy with MS Office Suite
- Positive attitude with strong attention to detail