Job Description
Join our dynamic team as a Remote-Friendly Front Desk Receptionist in Milwaukee, WI! We're seeking a polished professional to serve as the first point of contact for our clients and partners. This hybrid role combines on-site presence with flexible remote options, offering the perfect work-life balance. As the face of our organization, you'll create exceptional experiences while supporting our administrative operations. If you thrive in customer-facing environments and value modern workplace flexibility, apply today!
Responsibilities
- Manage multi-line phone system, screen calls, and route inquiries to appropriate departments
- Greet visitors in-person and virtually, providing exceptional customer service
- Coordinate office logistics including scheduling, mail distribution, and supply management
- Maintain digital and physical reception areas with professional standards
- Support administrative tasks including data entry, document processing, and calendar management
- Assist with virtual meeting setup and remote team coordination
- Collaborate with department heads to optimize front desk operations
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 2+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and virtual communication tools
- Exceptional verbal/written communication and multitasking abilities
- Professional demeanor with polished presentation skills
- Ability to work independently with minimal supervision
- Experience with CRM systems (e.g., Salesforce) a plus
- Valid Wisconsin driver's license required