Job Description
Launch your tech career with our comprehensive paid training program! Career Launch Solutions is seeking motivated individuals for our Part-Time Tech Support Associate position in Denver, CO. No prior experience required – we provide all necessary training to transform you into a confident IT professional. Enjoy flexible hours while gaining valuable skills in network troubleshooting, customer support, and system administration. Join our team of industry experts and start your journey toward a rewarding tech career today!
Responsibilities
- Provide technical support to clients via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document service tickets and maintain accurate records
- Collaborate with senior technicians on complex issues
- Train clients on new technology solutions
- Participate in ongoing skills development sessions
- Support network security protocols and best practices
Qualifications
- High school diploma or equivalent (required)
- Strong problem-solving and communication skills
- Basic computer proficiency (Windows/Mac)
- Ability to work flexible hours (evenings/weekends)
- Eagerness to learn new technologies
- Customer service mindset
- Valid driver's license (for occasional on-site visits)
- Pass background check and drug screening