Job Description
Join Boston Tech Solutions and launch your career in IT! We're urgently hiring motivated Entry Level Tech Support Specialists for immediate start with comprehensive paid training. No experience required – we provide all the tools you need to succeed in a dynamic tech environment. Enjoy competitive pay, full benefits, and career growth opportunities in Boston's thriving tech hub.
Responsibilities
- Provide technical support to resolve hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Document support tickets and maintain accurate records
- Collaborate with senior engineers on complex solutions
- Train users on new technologies and best practices
- Monitor network performance and security protocols
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong communication and problem-solving abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to complete paid certification training