Job Description
Transform your career with our fully paid IT Support training program! No experience needed – we provide everything you need to launch a successful tech career in Sacramento. Our 12-week immersive program combines hands-on labs, mentorship from industry experts, and guaranteed placement with top employers. Learn cybersecurity fundamentals, cloud computing, and network administration while earning a competitive salary from day one.
This is your gateway to the booming tech industry without student debt or prior qualifications. Join 200+ alumni now thriving at Fortune 500 companies. Apply today to secure your spot in our next cohort!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document all IT incidents and resolutions in ticketing systems
- Collaborate with senior engineers on complex troubleshooting
- Participate in ongoing training to expand technical expertise
- Support cybersecurity protocols and data protection measures
- Deliver exceptional customer service to all stakeholders
Qualifications
- No prior IT experience required – passion for technology is essential
- High school diploma or equivalent; college degree preferred
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to learn quickly in fast-paced environments
- Basic computer literacy (email, browsers, file management)
- Must pass background check and drug screening
- Valid driver's license preferred for site visits