Job Description
Join our dynamic team as an IT Support Specialist with comprehensive paid training! We're urgently hiring motivated individuals in Boston to launch their tech careers. No prior experience required – we provide hands-on training in networking, security, and system administration. Enjoy competitive benefits, career growth opportunities, and a collaborative environment at our downtown Boston headquarters. Apply today and transform your passion for technology into a professional career!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Install and configure computer systems, printers, and peripherals
- Troubleshoot and resolve user issues via remote and onsite support
- Document technical procedures and maintain knowledge base
- Collaborate with senior IT staff on infrastructure projects
- Conduct periodic system updates and security checks
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic understanding of computer systems and networks
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service-oriented mindset
- Valid driver's license (for occasional onsite support)
- Willingness to obtain CompTIA A+ certification (provided)