Job Description
Join our award-winning healthcare team as a Part-Time Front Desk Receptionist at Mesa Community Wellness Center! Be the welcoming face of our state-of-the-art facility where compassion meets innovation. This dynamic role offers flexible scheduling while making a meaningful impact in our patients' lives.
We're seeking a polished professional with exceptional customer service skills to manage our front desk operations. You'll handle patient check-ins, manage appointment schedules, and maintain a serene environment. If you thrive in fast-paced settings and want to grow your administrative career in healthcare, apply today!
Responsibilities
- Deliver exceptional patient experiences through warm greetings and efficient check-in/out processes
- Manage multi-line phone system with professionalism and accuracy
- Coordinate appointment scheduling using our EMR system (Epic experience preferred)
- Maintain organized patient records and confidential documentation
- Process insurance verifications and collect co-payments
- Collaborate with clinical teams to ensure seamless patient flow
- Uphold strict HIPAA compliance standards at all times
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years front desk or medical reception experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Strong attention to detail with ability to multitask
- Basic medical terminology knowledge
- Flexibility to work evenings/weekends as needed
- CPR certification a plus