Job Description
Join our vibrant healthcare team as a Part-Time Front Desk Receptionist in sunny Santa Ana! Be the welcoming face of our state-of-the-art wellness center where compassion meets excellence. We're seeking a polished professional to manage patient flow, coordinate appointments, and deliver exceptional customer service in a fast-paced environment. Enjoy flexible scheduling while making a meaningful impact in our community.
This role offers competitive compensation, free parking, and a supportive team culture perfect for career growth. If you thrive in dynamic settings and possess exceptional organizational skills, apply today to become an integral part of our patient-first approach.
Responsibilities
- Manage patient check-in/out processes with accuracy and efficiency
- Coordinate multi-specialty appointments and schedule adjustments
- Handle incoming calls and digital communications professionally
- Maintain organized patient records and confidential documentation
- Process insurance verifications and basic billing inquiries
- Ensure reception area remains clean, stocked, and welcoming
- Collaborate with clinical teams to optimize patient flow
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years front desk or medical reception experience
- Proficiency in Electronic Health Records (EHR) systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and time management abilities
- Basic knowledge of insurance verification processes
- Positive attitude with commitment to patient confidentiality