Job Description
Join our dynamic team at Buffalo Wellness Center as a Part-Time Front Desk Receptionist! We're seeking a polished professional to deliver exceptional first impressions while managing daily operations in our thriving healthcare practice. This role offers flexible hours and the opportunity to grow within a supportive environment. If you're passionate about patient experience and thrive in fast-paced settings, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Handle multi-line phone systems and route calls to appropriate departments
- Maintain accurate scheduling using our EMR software
- Process insurance verification and collect co-payments
- Coordinate office supplies and facility maintenance requests
- Assist with patient registration forms and documentation
- Support administrative tasks including filing and data entry
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with scheduling software and MS Office Suite
- Strong multitasking abilities in busy environments
- Exceptional communication and interpersonal skills
- Ability to maintain confidentiality and HIPAA compliance
- Professional appearance and positive demeanor
- High school diploma or equivalent required
- Healthcare experience preferred