Job Description
Join our dynamic healthcare team at Laredo Medical Center as a Part-Time Front Desk Receptionist! We're seeking a professional and compassionate individual to serve as the first point of contact for patients and visitors. This role offers flexible scheduling (20-25 hours/week) in a modern, supportive environment where your administrative skills directly impact patient experiences.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and efficiency
- Handle multi-line phone system and direct calls to appropriate departments
- Schedule appointments and maintain electronic health records
- Process insurance verification and collect co-pays
- Maintain organized reception area and manage office supplies
- Collaborate with medical staff to ensure smooth patient flow
- Assist with basic administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Basic medical terminology knowledge
- Bilingual (English/Spanish) proficiency required
- Professional appearance and positive demeanor