Job Description
We are looking for a motivated and friendly Part-Time Customer Service Representative to join our team in Columbus, Ohio. This is a fantastic opportunity for individuals seeking entry level part time jobs in Ohio with a company that values growth and community.
At Ohio Retail Group, we are committed to excellence. As the first point of contact for our clients, you will play a vital role in shaping their experience and ensuring our high standards of service are met every day.
Key Highlights:
- Flexible Schedule: Enjoy a work-life balance with our part-time shifts.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Training Provided: No prior experience required; we provide comprehensive on-the-job training.
- Career Path: Clear opportunities for advancement within the organization.
Responsibilities
- Greet customers warmly upon arrival and assist with their inquiries in person or via phone.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain a clean, organized, and welcoming retail environment.
- Update customer records and database information with precision.
- Resolve customer complaints and issues while maintaining a positive demeanor.
- Collaborate with the sales team to meet daily and weekly targets.
Qualifications
- High school diploma or GED is required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal communication skills and a friendly attitude.
- Basic computer literacy and ability to learn point-of-sale systems quickly.
- Reliable attendance and punctuality.
- Ability to stand for extended periods and lift up to 25 lbs.