Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Louisville Community Services! We're seeking enthusiastic individuals to deliver exceptional support to our diverse clientele. This flexible role offers hands-on experience in client relations, problem-solving, and communication – perfect for students or career changers. Enjoy competitive pay, comprehensive training, and a supportive environment focused on your growth.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve service issues efficiently while maintaining high satisfaction standards
- Update and maintain accurate client records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Process transactions and assist with basic administrative tasks
- Identify opportunities to improve customer experience workflows
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong verbal and written communication skills
- Basic computer proficiency with ability to learn new systems
- Customer-focused mindset with problem-solving aptitude
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and willingness to learn new processes
- No prior experience required – training provided!