Job Description
Join CityHub Hospitality as a Part-Time Customer Service Associate and kickstart your career in Boston's thriving hospitality scene! No prior experience needed – we provide comprehensive training to help you succeed. Enjoy flexible scheduling, competitive pay, and a supportive team environment. Perfect for students, career changers, or anyone seeking a rewarding part-time opportunity in the heart of downtown Boston.
Responsibilities
- Deliver exceptional customer service to hotel guests and visitors
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate transaction records
- Collaborate with team members to ensure smooth operations
- Maintain clean and organized workspaces
- Support daily administrative tasks as needed
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy
- Reliable and punctual with availability for weekends
- Positive attitude and customer-focused mindset
- Must be authorized to work in the US