Job Description
Join our award-winning hospitality team as a Front Desk Receptionist with comprehensive paid training! We're seeking enthusiastic individuals to become the welcoming face of our Albuquerque location. No prior experience required – we provide paid hands-on training covering reservation systems, guest relations, and administrative procedures. This is your gateway to a stable career in customer service with growth opportunities into management roles.
Enjoy competitive pay, benefits package, and a supportive work environment in the heart of New Mexico. If you're a people person with a strong work ethic, apply today to start your journey!
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle phone calls, emails, and walk-in inquiries
- Process reservations using our proprietary booking system
- Maintain accurate guest records and billing information
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism and empathy
- Execute administrative tasks including filing and data entry
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office Suite)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Reliable transportation and punctuality
- Customer service experience preferred but not required
- Willingness to complete paid training program (4 weeks)