Job Description
Join our award-winning team immediately! Premier Hospitality Group is urgently seeking a dynamic Front Desk Receptionist to be the face of our luxury property in Fresno, CA. This is your chance to shine in a fast-paced environment where exceptional service meets career growth. Enjoy competitive compensation, comprehensive benefits, and a supportive culture that values your contributions.
As the first point of contact for our esteemed guests, you'll create memorable experiences through professionalism and warmth. If you thrive in hospitality and excel at multitasking, apply now to start your journey with us!
Responsibilities
- Welcoming guests with exceptional professionalism and addressing inquiries promptly
- Managing multi-line phone systems and directing calls efficiently
- Processing reservations, check-ins/check-outs using PMS software
- Coordinating concierge services and guest requests
- Maintaining accurate records and handling confidential information
- Collaborating with housekeeping and maintenance teams
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or hospitality experience
- Proficiency in PMS systems (Opera, ResMagic) and MS Office
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid California driver's license (if required for errands)
- Flexible availability including weekends/holidays