Job Description
Join our award-winning paid training program and launch your career in IT support! No experience required – we invest in motivated individuals through comprehensive hands-on training. Immediate hire positions available in Phoenix, AZ with competitive benefits and growth opportunities.
What You'll Gain:
- 4-week paid training program (40 hours/week)
- Industry-recognized certifications
- Mentorship from senior engineers
- Guaranteed full-time position post-training
- Health/dental/vision benefits
Responsibilities
- Provide Tier 1/2 technical support to enterprise clients
- Diagnose hardware/software issues via remote tools
- Document incidents in ticketing systems
- Collaborate with cross-functional teams
- Implement cybersecurity protocols
- Train end-users on new technologies
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy (Windows/Mac)
- Strong problem-solving aptitude
- Excellent written/verbal communication
- Ability to work flexible hours
- Customer service mindset
- Passion for technology learning
- Valid US work authorization