Job Description
Launch your career in customer service with our comprehensive paid training program! Nevada Tech Solutions is seeking motivated individuals to join our Henderson team as Customer Support Trainees. No prior experience needed – we provide everything you need to succeed.
Enjoy a competitive hourly wage during your 8-week training period, followed by a guaranteed full-time position with benefits. Our supportive environment includes mentorship, hands-on software training, and career advancement opportunities. Work remotely after initial training with flexible scheduling options.
Responsibilities
- Master company products/services through structured training modules
- Handle customer inquiries via phone, email, and chat with empathy
- Document interactions in CRM systems with 100% accuracy
- Collaborate with senior agents to resolve complex issues
- Adhere to SLAs and quality assurance standards
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (college preferred)
- Strong verbal/written communication skills
- Basic computer proficiency (Windows, MS Office)
- Ability to multitask in fast-paced environments
- Customer-focused mindset with problem-solving aptitude
- Reliable internet connection for remote work
- Availability for weekday training (8am-5pm PST)