Job Description
Are you looking for a career opportunity in Houston with no prior experience required? Apex Support Solutions is hiring Customer Service Representatives for our Night Shift team. We believe in fostering talent from within, which is why we provide comprehensive on-the-job training to help you succeed.
We are seeking motivated individuals who are eager to learn, reliable, and ready to work. If you want to join a supportive team in Texas with growth potential, this is the perfect role for you.
Why Join Us?
- No Experience Required: We train you from the ground up.
- Night Shift Benefits: Flexible hours, quieter environment, and often higher shift differentials.
- Competitive Pay: $18 - $22 per hour based on performance.
Responsibilities
- Handle incoming customer inquiries via phone and email with a professional and empathetic approach.
- Resolve customer issues and complaints efficiently while adhering to company policies.
- Accurately document all interactions and updates in the CRM system.
- Collaborate with the night shift team to ensure seamless service coverage.
- Participate in daily training sessions and skill-building workshops.
- Maintain a high level of product knowledge through continuous learning.
Qualifications
- High School Diploma or GED is preferred but not mandatory.
- Willingness to undergo paid training to learn the role.
- Basic computer skills and typing proficiency.
- Reliable internet connection and a quiet workspace (home office setup).
- Ability to work flexible hours, specifically during the night shift.
- Strong communication skills and a positive attitude.