Job Description
Launch your tech career with TechFlow Solutions as an entry-level Night Shift IT Support Specialist. Join our innovative team in San Francisco and gain hands-on experience supporting cutting-edge infrastructure while working flexible evening hours. We provide comprehensive training and career growth opportunities for motivated professionals looking to enter the IT field.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Monitor and maintain network systems during night shift hours
- Document troubleshooting procedures and incident reports
- Collaborate with cross-functional teams to resolve system outages
- Perform system updates and security patches during off-peak hours
- Train users on technology best practices and security protocols
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Flexible schedule availability for night shifts (10 PM - 6 AM)
- Valid California driver's license for occasional site visits