Job Description
Launch your career in technology with our comprehensive paid training program! TechLaunch Solutions is seeking motivated entry-level professionals for our Junior IT Support Specialist role in Seattle. No prior experience required – we provide everything you need to succeed. Join our dynamic team and gain hands-on experience in network administration, cybersecurity, and system troubleshooting while receiving mentorship from industry experts. This is your opportunity to build a future-proof career in one of America's fastest-growing tech hubs.
What We Offer:
- 8-week paid technical training program ($2,000 stipend during training)
- Full-time position with comprehensive benefits package
- Career advancement opportunities to senior roles
- Modern downtown Seattle office with flexible work options
- Ongoing certifications and professional development
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and chat
- Install, configure, and maintain desktop/laptop hardware and software
- Assist with network connectivity issues and security protocols
- Create and maintain documentation for IT procedures
- Collaborate with senior team members on infrastructure projects
- Participate in ongoing training and skill development sessions
- Monitor system performance and report potential vulnerabilities
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to learn new technologies quickly
- Ability to work independently and in team environments
- Valid driver's license (for occasional equipment pickups)
- Passion for technology and helping others