Job Description
Launch your career in technology with TechBridge Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our Austin-based team. No prior experience required – we provide comprehensive training to build your skills in networking, cybersecurity, and cloud technologies. Enjoy hybrid work flexibility, competitive benefits, and a clear path to growth. Join us in shaping the future of tech innovation while living in one of America's most vibrant cities!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install and configure operating systems and applications
- Monitor network security and assist with incident response
- Create and maintain technical documentation
- Collaborate with senior engineers on complex troubleshooting
- Train end-users on new technologies and best practices
- Participate in ongoing professional development programs
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Proficiency with Windows/macOS operating systems
- Valid driver's license for occasional on-site visits