Job Description
Launch Your Tech Career with Paid Training in San Jose, CA
Apex Digital Solutions is seeking a dedicated Junior IT Support Specialist. We offer a unique opportunity for driven individuals to enter the technology sector with zero prior experience required. Our comprehensive on-the-job training program is designed to turn eager learners into certified technical professionals.
Why This Role?
- Zero Experience Needed: We provide full training to bring you up to speed on the latest industry standards.
- Career Growth: Proven pathways from Support to Systems Administration and beyond.
- Modern Environment: Work in a dynamic tech hub with cutting-edge tools.
Responsibilities:
- Provide first-level technical support to employees regarding hardware, software, and network connectivity.
- Learn and implement IT service management best practices under the guidance of senior engineers.
- Assist in the setup, configuration, and maintenance of office equipment.
- Document technical issues and resolutions to improve our internal knowledge base.
- Collaborate with cross-functional teams to ensure seamless technology operations.
Qualifications:
- High school diploma or equivalent required.
- Strong desire to learn new technologies and troubleshooting techniques.
- Basic understanding of computers and operating systems.
- Excellent problem-solving skills and attention to detail.
- Ability to commute to our San Jose headquarters for initial training.
Responsibilities
- Provide first-level technical support to employees regarding hardware, software, and network connectivity.
- Learn and implement IT service management best practices under the guidance of senior engineers.
- Assist in the setup, configuration, and maintenance of office equipment.
- Document technical issues and resolutions to improve our internal knowledge base.
- Collaborate with cross-functional teams to ensure seamless technology operations.
Qualifications
- High school diploma or equivalent required.
- Strong desire to learn new technologies and troubleshooting techniques.
- Basic understanding of computers and operating systems.
- Excellent problem-solving skills and attention to detail.
- Ability to commute to our San Jose headquarters for initial training.