Job Description
We are looking for a passionate Junior IT Support Specialist to join our fast-paced team in London. If you are eager to start your career in technology and don't have formal experience yet, we want to hear from you. This role offers a fantastic opportunity to work with cutting-edge technology and grow your skills in a supportive environment.
Join a company that values talent and ambition, providing the training you need to succeed in the tech industry.
Responsibilities
- Provide first-level technical support to employees via phone and email.
- Assist in the installation, configuration, and maintenance of hardware and software.
- Troubleshoot basic network and printer issues.
- Maintain accurate records of help desk tickets and resolutions.
- Collaborate with senior team members to improve IT processes.
Qualifications
- Eager to learn and willing to undergo training.
- Basic understanding of computers and operating systems.
- Strong communication and customer service skills.
- Reliable, punctual, and a team player.
- GCSEs or equivalent in Maths and English.