Job Description
Launch your tech career with comprehensive paid training at TechNash Solutions! We're seeking motivated individuals to join our growing IT support team in Nashville. No prior experience required – we'll equip you with industry certifications, hands-on technical skills, and career development pathways. Enjoy competitive benefits, mentorship from senior engineers, and opportunities for advancement in one of America's fastest-growing tech hubs.
Our 12-week onboarding program covers cloud infrastructure, cybersecurity fundamentals, and enterprise systems management. Join us to build a future-proof career while supporting innovative Nashville businesses.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Execute diagnostic procedures and implement solutions under guidance
- Document troubleshooting steps and create knowledge base articles
- Collaborate with senior engineers on complex system deployments
- Participate in rotational training modules across IT domains
- Assist with cybersecurity monitoring and basic threat response
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Willingness to obtain CompTIA A+ certification during training
- Valid driver's license (for occasional on-site visits)
- Pass background check and drug screen
- Commitment to completing the full training program