Job Description
Join our dynamic team as an Entry Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals passionate about providing exceptional technical assistance to our clients. At Tech Innovations Inc., we invest in talent through comprehensive training programs and career growth opportunities. Enjoy a collaborative environment where your problem-solving skills and eagerness to learn will be valued. If you're ready to launch your tech career in sunny Tucson, apply today!
Responsibilities
- Provide technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Assist with network security protocols and data backup procedures
- Collaborate with senior IT staff on system upgrades and maintenance
- Train end-users on new technologies and best practices
- Monitor system performance and report potential vulnerabilities
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of operating systems (Windows, macOS)
- Familiarity with network fundamentals and hardware components
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication skills
- Customer service-oriented mindset with patience
- Ability to work independently and in team environments
- Valid driver's license (for occasional site visits)