Job Description
Launch your IT career with TechGrowth Solutions! We're seeking passionate entry-level professionals to join our dynamic IT support team in sunny San Diego. As a Junior IT Support Specialist, you'll gain hands-on experience with cutting-edge technology while supporting our innovative client base. Enjoy comprehensive training, mentorship from industry experts, and a clear growth path to advance your technical skills. Our collaborative culture values fresh perspectives and offers competitive benefits including health insurance, 401(k) matching, and flexible work arrangements. If you're ready to build a solid foundation in IT and make a real impact, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT procedures and create knowledge base articles
- Assist with cybersecurity best practices and user access management
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and company systems
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation