Job Description
Launch your tech career with TechCorp Solutions! We're seeking passionate entry-level IT professionals to join our dynamic team in Oklahoma City. As a Junior IT Support Specialist, you'll gain hands-on experience in enterprise environments while working with cutting-edge technology. Enjoy competitive compensation, comprehensive benefits, and clear growth pathways in our collaborative culture.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist employees with system installations, configurations, and troubleshooting
- Document incidents, solutions, and asset inventory using ITSM tools
- Collaborate with senior technicians on complex system deployments
- Maintain cybersecurity protocols and user access controls
- Conduct routine system audits and preventative maintenance
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong customer service and communication skills
- Ability to troubleshoot hardware and software issues
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license for occasional off-site support
- US citizenship or permanent residency required