Job Description
Launch your tech career tomorrow with TechSolutions Atlanta! We're seeking motivated entry-level IT Support Specialists to join our dynamic team in the heart of Atlanta's thriving tech hub. No experience required – we provide comprehensive training and mentorship to help you grow. Enjoy competitive pay, full benefits, and a collaborative environment where your skills matter. Apply today and start your journey in the tech industry!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist users with system troubleshooting and problem resolution
- Install and configure computer systems, printers, and peripherals
- Document IT procedures and maintain accurate support logs
- Collaborate with senior IT staff on system upgrades and projects
- Deliver exceptional customer service via phone, email, and chat
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service experience (retail/food service acceptable)
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning
- Available to start immediately