Job Description
Join Detroit's fastest-growing tech firm as an Entry-Level Tech Support Specialist! We're urgently hiring motivated individuals with no prior experience required – comprehensive paid training will equip you with industry-leading skills. This is your golden ticket to launch a rewarding career in IT support with competitive compensation and growth opportunities. Apply today and transform your passion for technology into a professional career path!
Responsibilities
- Provide exceptional technical support to clients via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions using CRM tools
- Collaborate with senior engineers on complex problem-solving
- Participate in weekly training sessions to master new technologies
- Maintain accurate inventory of IT assets and equipment
- Adhere to company security protocols and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Willingness to learn new technologies through training
- Valid driver's license and reliable transportation
- Pass background check and drug screening