Job Description
Launch your career in technology with TechNova Solutions! We're seeking motivated entry-level candidates for our IT Support Specialist role with comprehensive training provided. No prior experience required – just a passion for learning and a drive to succeed. Immediate hire opportunity with competitive benefits and career growth path in Virginia's thriving tech hub.
Responsibilities
- Provide technical support to end-users via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and solutions using ticketing systems
- Collaborate with senior team members on network security protocols
- Participate in ongoing training programs to develop technical expertise
- Assist with system updates, patches, and maintenance tasks
- Maintain accurate inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to obtain industry certifications (training provided)
- Valid driver's license and reliable transportation