Job Description
Join InnovateTech Solutions as a Junior IT Support Specialist and launch your career in Tulsa's thriving tech scene! We're seeking passionate tech enthusiasts ready to provide exceptional support to our growing client base. This role offers hands-on experience with cutting-edge infrastructure while working alongside industry mentors. Enjoy competitive benefits, flexible work arrangements, and opportunities for professional growth in one of America's most affordable tech hubs.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Implement and maintain network security protocols
- Assist with system upgrades and cloud migrations
- Create and update technical documentation
- Provide remote and on-site user support
- Collaborate with senior engineers on infrastructure projects
- Monitor system performance and security alerts
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service experience preferred
- CompTIA A+ or similar certification a plus
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Valid Oklahoma driver's license for occasional on-site visits