Job Description
Launch your tech career with TechCorp Solutions! We're seeking motivated entry-level professionals for our comprehensive IT Support training program. Join our dynamic Chicago team where you'll gain hands-on experience in network administration, cybersecurity fundamentals, and system troubleshooting. No prior tech experience required—just your eagerness to learn and grow in a fast-paced environment. Enjoy competitive pay, full benefits, and mentorship from industry experts. Transform your passion for technology into a rewarding career with us!
Responsibilities
- Provide Tier 1 technical support to internal employees via phone, email, and chat
- Install, configure, and maintain hardware and software systems
- Document technical issues and resolutions in ITSM tools
- Collaborate with senior engineers on complex problem-solving
- Participate in daily training sessions covering IT best practices
- Assist with network security protocols and data protection measures
- Contribute to IT infrastructure documentation and knowledge base
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification during employment
- Valid U.S. work authorization required