Job Description
Join our dynamic tech team in sunny Miami! TechSolutions Miami is seeking passionate entry-level IT professionals to kickstart their careers in a fast-paced environment. You'll gain hands-on experience with cutting-edge technology while supporting our diverse client base. Perfect for recent graduates with certifications or relevant coursework. Enjoy competitive benefits, mentorship from senior engineers, and opportunities for rapid growth in South Florida's thriving tech scene.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT infrastructure projects
- Monitor system performance and escalate critical issues
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new technology implementations
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or similar certification preferred
- Basic knowledge of Windows/macOS and networking fundamentals
- Excellent problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience with a positive attitude
- Valid Florida driver's license (required for occasional site visits)