Job Description
Launch your IT career with TechSolutions Inc., Tulsa's leading technology innovator! We're seeking motivated entry-level professionals to join our dynamic IT support team. Enjoy competitive benefits, mentorship from industry experts, and opportunities for growth in a collaborative environment. Perfect for recent graduates or career changers eager to build foundational technical skills while making real impact.
Responsibilities
- Provide first-level technical support for hardware/software issues across 100+ employees
- Deploy and configure desktop/laptop systems, printers, and network peripherals
- Assist with cybersecurity protocols, including password resets and access management
- Document IT procedures and maintain knowledge base articles
- Collaborate with senior engineers on network infrastructure projects
- Monitor helpdesk ticketing system and resolve tickets within SLA
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS, Active Directory, and networking fundamentals
- Customer service experience with problem-solving aptitude
- CompTIA A+ or similar certification preferred (willing to train)
- Ability to lift 30 lbs for equipment maintenance
- Valid driver's license for occasional site visits