Job Description
Launch your tech career with TechSolutions Miami! We're seeking passionate entry-level IT professionals to join our dynamic team in the heart of Miami's thriving tech scene. As a Junior IT Support Specialist, you'll gain hands-on experience with enterprise systems while working alongside industry mentors. Enjoy competitive benefits, flexible work arrangements, and opportunities for professional growth in one of America's most vibrant tech hubs.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with cybersecurity protocols and data protection measures
- Document IT procedures and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve technical escalations
- Participate in system upgrades and infrastructure projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Customer service experience with strong problem-solving skills
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation