Job Description
Launch your tech career with Tech Innovations Inc., a leading IT solutions provider in Colorado Springs! We're seeking passionate entry-level IT professionals to join our dynamic support team. As a Junior IT Support Specialist, you'll gain hands-on experience in enterprise environments while working alongside industry experts. Our comprehensive training program ensures rapid skill development in cutting-edge technologies. Enjoy competitive benefits, flexible work arrangements, and opportunities for career growth within our rapidly expanding organization.
Why join us? We foster a collaborative culture where innovation thrives and every team member's contribution is valued. Located in the vibrant tech hub of Colorado Springs, you'll be part of a community driving digital transformation. Apply today to take the first step toward a rewarding IT career!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate inventory records
- Collaborate with senior technicians to resolve complex technical problems
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new technology implementations
- Participate in IT infrastructure upgrades and system migrations
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid Colorado driver's license for occasional on-site visits