Job Description
Join InnovateTech Solutions as a Junior IT Support Specialist and kickstart your career in technology! We're seeking passionate tech enthusiasts to deliver exceptional IT support to our dynamic Fort Worth team. This role offers hands-on experience with cutting-edge systems while working alongside industry experts. If you're ready to solve technical challenges, grow your skills, and contribute to a collaborative environment, apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate service ticket records
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
- Monitor system performance and resolve incidents promptly
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation