Job Description
Join TechSolutions Inc. as a Junior IT Support Specialist and kickstart your career in technology! We're seeking passionate tech enthusiasts to provide essential IT support to our dynamic team in sunny San Diego. You'll gain hands-on experience with cutting-edge systems while working in a collaborative environment focused on innovation and growth. Perfect for recent graduates or career changers looking to break into IT!
Responsibilities
- Provide desktop and laptop hardware/software troubleshooting
- Assist with network connectivity and security protocols
- Manage helpdesk tickets and user requests via ticketing systems
- Install, configure, and maintain operating systems and applications
- Document IT processes and create user guides
- Collaborate with senior IT staff on infrastructure projects
- Conduct regular system backups and data recovery procedures
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification preferred (not required)
- Valid California driver's license (for occasional site visits)