Job Description
Join Omaha's fastest-growing tech firm as a Junior IT Support Specialist! We're seeking passionate tech enthusiasts ready to launch their careers in a dynamic environment. As an entry-level team member, you'll gain hands-on experience with cutting-edge infrastructure while supporting our innovative client portfolio. Omaha Tech Solutions offers mentorship programs, professional development stipends, and a collaborative culture that values growth and innovation. Help us shape the future of technology while building your expertise in cybersecurity, cloud systems, and network administration.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Assist with system deployments, updates, and patch management
- Document IT procedures and maintain knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system health and respond to security alerts
- Support end-user training and onboarding processes
- Assist with data backup and recovery operations
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic understanding of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Experience with helpdesk ticketing systems
- Ability to work independently and in team environments