Home Job Details
I
Information Technology 🏢 Full Time ⭐️ Verified

Junior IT Support Specialist

InnovateDC Tech
Washington, DC
Estimated Salary
USD 60.000 – USD 75.000
Live Update
27 Juli 2026
Deadline
27 Jul 2027

Job Description

Launch your IT career with InnovateDC Tech! We're seeking passionate entry-level professionals to join our dynamic IT support team in the heart of Washington DC. As a Junior IT Support Specialist, you'll gain hands-on experience with cutting-edge technology while delivering exceptional service to federal agencies and Fortune 500 clients. Our comprehensive training program and mentorship opportunities will fast-track your growth in cybersecurity, cloud infrastructure, and enterprise systems.

Responsibilities

  • Provide Tier 1-2 technical support for hardware, software, and network issues
  • Deploy and configure Windows 10/11 workstations and enterprise applications
  • Manage Active Directory accounts and group policies
  • Assist with cybersecurity protocols including MFA and endpoint protection
  • Document technical procedures and create knowledge base articles
  • Collaborate with cross-functional teams on IT infrastructure projects
  • Support office AV systems and video conferencing setups

Qualifications

  • Associate's degree in IT or related field (or equivalent experience)
  • CompTIA A+ or Network+ certification preferred
  • Proficiency in Windows OS, Microsoft Office Suite, and basic networking
  • Strong troubleshooting and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to lift 20 lbs for equipment maintenance
  • Basic knowledge of cloud platforms (AWS/Azure)
  • Valid driver's license for occasional off-site support

Required Skills

IT Support Windows Administration Networking Hardware Troubleshooting Active Directory Help Desk Customer Service Cybersecurity Fundamentals

Ready to Take This Challenge?

Make sure your resume is ready. Submit your application now before the deadline.

Apply Now

Related Jobs

Similar job recommendations for you

View All